Most Businesses Are Bleeding (And Don't Even Know It)

I made 300+ calls. Here's what I learned about who wins and who dies.

Hey,

Quick question:

When was the last time YOU called your own business?

Seriously.

Picked up your phone.

Dialed your main line.

And experienced what your customers actually go through when they try to reach you?

If it's been a while... you might wanna try it.

Because what I've been seeing lately is absolutely WILD.

Most Businesses Are Bleeding (And Don't Even Know It)

I called a business Monday morning.

Got sent straight to voicemail.

"This mailbox hasn’t been set up yet."

Click.

That was it.

No backup number.

No website chat.

No way to book.

Just... nothing.

And this wasn't some back-alley side hustle.

This was a real medspa.

With a storefront. Employees. Overhead.

Probably wondering why sales are down.

After making a few hundred calls over the last few weeks...

I've seen this kind of thing EVERYWHERE.

❌ Disconnected lines

❌ Voicemails that hang up

❌ No after-hours support

❌ No backup when the line's busy

It's a miracle some of these places are still alive.

But then… a few others absolutely blew me away.

They had smart voice AI answering calls.

Routing messages.

Following up.

Even booking appointments.

No missed leads.

No "we'll get back to you next Tuesday."

Just seamless, human-sounding service that makes you think:

"These people have their act together."

And here's what's wild:

Most owners have no idea these gaps even exist.

They're buried in the day-to-day...

Bleeding thousands a month in lost leads...

Because their phone system or follow-up process is broken.

Customers are literally trying to give them money… and can't.

Over the years I've helped plenty of clients set up systems like that.

Not complicated. Not expensive.

Just functional.

And the difference? Immediate.

One client told me that fixing their phone system alone brought in $18K in bookings they would've missed.

Eighteen grand.

From something nobody thinks about.

Makes you wonder what else is slipping through the cracks.

Here's the thing...

In this economy, "average" gets CRUSHED.

The businesses that thrive?

They fix what everyone else ignores.

They see the problems.

They connect the dots.

And they implement solutions that actually WORK.

And look...

I love the ones who get it.

Who want to fix things.

Who care about serving better.

Because those are the ones who win.

Especially now.

But here's what I've realized...

The reason SOME businesses are able to serve at such a high level...

While others are stuck with full voicemail boxes and broken follow-ups...

Isn't just about having better systems.

It's about having a better OFFER.

One that doesn't feel like marketing.

One that feels like generosity.

One that makes people WANT to engage... instead of avoiding your calls.

That's exactly why we built The Hug-Cloaked Offer (a.k.a. the Kindness Offer).

It wraps KINDNESS around an irresistible offer…

So it doesn't feel like you're "selling."

It feels like you're SERVING.

And when you lead with that energy...

Everything changes.

Your follow-up doesn't feel pushy.

Your outreach doesn't feel desperate.

Your customers don't feel sold TO.

They feel CARED FOR.

We tested this approach with one of my clients last week...

And pulled a 45% conversion rate.

Not a typo.

Forty-five. Percent.

Because when your offer is wrapped in something people actually WANT to receive...

The whole game changes.

So if you're sitting there wondering:

"Why aren't more people buying?"

"Why aren't my leads converting?"

"Why does my marketing feel like pulling teeth?"

Maybe it's not your product.

Maybe it's not your audience.

Maybe it's the WAY you're showing up.

If you're curious what this whole "Hug-Cloaked Offer" thing actually IS...

And how it's helping businesses serve better while driving real results…

Mission meeting momentum.

Heart meeting hustle.

Think BIG!

Ken

P.S. Seriously. Call your own business line today. Experience what your customers experience. You might be shocked.

P.P.S. And if you're ready to stop bleeding leads and start converting at levels you didn't think were possible... click that link above. You'll thank me later.

P.P.P.S. We just figured out the best way to use this for speakers, consultants & coaches who want to sell their high-ticket offers. It slays!